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Our Guarantee

We stand behind all products available on our store with a 100% money-back guarantee.
 
All products were developed by marble & granite care professionals, rigorously tested and have been in use by stone care pros in the field for years. These are proven, top quality products with superior performance and will work when properly applied for the intended purpose.
 
Our promise and guarantee...  

First, we promise to provide any assistance needed anytime before and after a product sale. We'll answer all your questions regarding stone care, product choice and application.

If you ever have difficulty using a product or achieving the expected result, then contact us right away (click the green "Support" tab on the left side of the screen) and we will eagerly help you diagnose the issue and provide the needed guidance or solution to achieve the desired result. 

If we cannot help you solve the problem using a product properly applied for the intended purpose, then we will immediately refund your purchase.
 
Our aim is to educate, help you maintain your countertops and floors in optimum condition and solve any stone care issue you may have... not just sell you a product. We are always here to help and hope you are delighted with our products and service. 
 
At CountertopSpecialty.com.... Our "Specialty" is You. Count on it!
 
Sincerely, 
The Countertop Specialty Team
 

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