We stand behind all products available on our store with a 100% money-back guarantee.
All products were developed by marble & granite care professionals, rigorously tested, and have been used by stone care pros and homeowners for 15+ years. These are proven, top-quality products with superior performance and will work when properly applied for the intended purpose.
Our promise and guarantee...
First, we promise to provide any assistance needed before and after a product sale. We'll answer all your questions regarding stone care, product choice, and application.
Note: We do have a 30-day return policy for unopened and unused products. We have a performance guarantee for opened products as follows:
If you have difficulty using a product or achieving the expected result, contact us right away (within 30 days) and we will eagerly help you diagnose the issue and provide the needed guidance or solution to achieve the desired result.
If, after contacting us and following our guidance, we cannot help you solve the problem using a product properly applied for the intended purpose, then we will immediately refund your purchase.
Our aim is to educate, help you maintain your countertops and floors in optimum condition, and solve any stone care issue you may have... not just sell you a product. We are always here to help and hope you are delighted with our products and service.
At CountertopSpecialty.com.... Our "Specialty" is You. Count on it!
Sincerely,
The Countertop Specialty Team
