“I am blown away by how thorough you guys are. Once again, your customer support is above and beyond and greatly appreciated.”
— Alex Hendler, NY
“I am so impressed with the customer service that Countertop Specialty gives their clients. Thank you!”
— Carolyn Grimes, MA
“This product saved my marble countertop! I love the polish. I can not believe the dull spots are gone!”
— Colleen Waldref, Oregon
“I really can't thank you enough! Really, really awesome customer service and information! Wow! Made my day! :)”
— Presiyan Gurin
“Let me say first that your responsiveness and overall customer service attitude are exemplary.”
— Mike Casteel, GA
“You have absolutely excellent products and quick service. Thank you that your products work and do what you say! And for fast shipping!”
— Margaret Lovell, LA
“Love, love, love your products. I just bought the marble floor cleaner and the marble and grout cleaner. My shower never looked so clean. It felt new again! Thank you!!!!”
— Lisa Jerrell, VA
"Want you to know how much I learned from your site. Nice to get straight, honest answers!"
— Gerri G. Radford, VA
"This is an ABSOLUTELY fabulous site. Thanks for all the great info. I have added it to my favorites and plan to consult it before buying anything."
— Maria P. Healdsburg, CA
“You are wonderful! I am eternally grateful and will let you know the outcome. You’re the ONLY place I know of—and I did TONS of research—which knew what I should do. Thank you!”
— Michele Petersen, CA
“Thank you again! Your company has excellent customer service and follow-up that I'll remember for any future needs I have.”
— Lori Zoos, OH
“Your product worked awesome, exceeded expectations, and customer support is fantastic!”
— Alexis Ascher, New York
“I truly appreciate you responding in such a positive way and honoring the expired discount. It shows integrity and a true appreciation of your customer base. An attribute lost in today’s business climate. Thank you, and I guarantee you have a customer for as long as I’m in business and a referral for life.”
— Chuck Booth, Houston, TX
“I will definitely shop from you in the future. Wonderful customer service!”
— Debi Kelly, NJ
“Thank you so much for the care and attention you put into my small order, it says a lot about your company.”
— Amie Gillett, TX
“I appreciate that I was able to write in, ask questions, and received a detailed response quickly. Great service.”
— Sheila Hansen, NC
“I would really rate everything about your website, technical/professional information, and customer service as outstanding.”
— Richard Wichinski, WI
“Hello!
I recently received a link to the Countertop Specialty website from a friend who specifically suggested I read about marble etching and the Etch Remover product.
After reading the information and reviews, I made the purchase and instantly received THE most extraordinary confirmation note I have EVER received! I literally visualized the party at CS and wished I was there celebrating with you…over my tiny little order! Hahahahaha
Anyway…I must tell you that your customer service is exemplary! I not only received the quickest confirmation I’ve EVER received, I received the blessing of feeling like a valued customer! I also received a little afternoon belly laugh which I had to share with my husband! (We both laughed out loud and said, “That’s excellent”!)
So…THANK YOU for the blessing…and for havin’ a party for us!! We feel so valued!
We will be sure to spread the word about your customer service… AND your products!”
— Debra Colabrese, PA
“Your website is a great source of knowledge on natural stone. Your products are excellent. They work great on my marble floors, countertops, and shower. Thanks.”
— Bartlomiej Sak, IL
“Thanks for all this great advice. I appreciate the education on how to take care of my marble!”
— Steven Hill, OR
“Thank you for your excellent customer service, which is a credit to your company.”
— Charles LiMandri, CA
“Hello! I love your products - I was so impressed by my recent first purchase that I just bought more!”
— Arianna Wooledge, MI
